Animal Dentistry & Oral Surgery Specialists Hospital Policies

These are our policies for services, procedures and payment.

We have two options for clients to get a consultation without a procedure or a Consultation with a dental procedure on the same day.  Both options are briefly described below.  Please feel free to call us if these options are not clear, we will help you! 

Appointment Policy

Animal Dentistry & Oral Surgery Specialists, LLC-Milwaukee/Oshkosh is a specialized veterinary care service for companion animals.  A referral is desirable to help enable us to work as a team, allowing optimal care for your pet.

Consultation Appointment

We will schedule appointments for consultations.   These appointments are intended to be informative only without sedation or anesthesia of your pet.  No attempt is made to take dental radiographs or to perform specific diagnostic tests.  This appointment allows clear communication between you and one of the veterinarians to best understand your pet's problem(s) and your concern(s).  You may be asked to withold food even if anesthesia is not anticipated. 

Procedure following Consultation

For your convenience and to eliminate un-necessary delay in treatment, the dental or operative procedure follows the initial consultation (on the same day).  Witholding food six hours or more before the procedure is important to reduce potential anesthesia complications.  We don't want your pet to be dehydrated.  Water is allowed until the morning of the appointment.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.  All cats must be presented in an appropriate cat carrier or on a leash.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the reception area.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.  For checks, we require a photo ID such as driver's license.  

Some clients ask for a payment plan.  The Animal Dentistry and Oral Surgery Specialists, LLC does not offer a payment plan directly, however payment plans are available through CareCredit.  You may apply directly for CareCredit